eBay Global Shipping Program – Another Bad Example
The following item was spotted at eBay and the seller was using eBay’s Global Shipping Program – GSP (which is the default setup for any new eBay member and someone has to opt out manually). So, I was contacting eBay (again) and was asking about the VERY HIGH IMPORT FEES of almost $160. As a buyer you can’t see how this is calculated and I wanted a clarification. eBay’s Global Shipping Program is for foreign buyers a pain but it seems sellers love it. My arguing is of course from the buyers perspective and to say it again straightforward – for me it’s a huge SCAM!
Hi Tom, Thank you for contacting Pitney Bowes. In regards to your inquiry, I’m unable to locate the order details of your purchase with the information provided by you. May I please get the eBay order number or the Global Tracking number please?
What I can say? Well, my experience is eBay NEVER was able to give you a satisfying answer at the first try and I honestly think it’s their strategy, as the just won’t to communicate with its members.
You did read my email incorrectly. I said this is the EXAMPLE which I wanted to buy, AFTER you can explain to me how you calculate these very high import fees. To make it easy for you here a screen shot… Why $160 import fees for goods which are not applicable for duty in Thailand at all! See https://customsdutyfree.com/du
I spare you all the bla bla bla and here is the core sentence…
“We do not provide a full breakdown of how the charges are calculated, but they are also based on the goods, potential size and country of delivery.”